Moving From Data Overload to Actionable Insights with Right Discovery
by Petra Pasternak
For the professionals who help law firms and corporate legal departments through the toughest ediscovery challenges, this fast-moving era of generative AI is an exercise in turning possibility into reality.
“What’s been amazing about this past year is that AI has been adopted a lot faster,” says Kevin Clark, CEO of leading ediscovery managed services provider Right Discovery. Everybody’s testing it, trying to figure out how it can be used in their practice, whether it’s a law firm or corporation.”
Right Discovery assists clients with the full range of ediscovery services, from collection and processing, all the way to trial. Its tech consultants help with management review, depositions, and trial preparation. Partnering with Everlaw helps Right Discovery’s consultants solve the three biggest headaches in modern litigation: technological risk, exploding data volumes, and operational efficiency.
The result: Clients enjoy a simpler experience with fewer handoffs, fewer vendors to manage, and greater consistency across matters.
“Everlaw provides a quick, easy, and efficient unified approach for both law firms and corporations,” Clark says.
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Driving Higher Quality Document Review with Built-In GenAI
The legal industry is usually slow to adopt new technology. But Clark says his clients have readily embraced Everlaw AI. In part that’s because intuitive and powerful features like Deep Dive and Coding Suggestions are built directly into the platform, where clients are already working with data. Seamless integration makes it easy for professionals at law firms and on corporate teams to experiment with new capabilities in a secure environment.
“It has been easier to get our clients to try out Everlaw AI because it is built into the software,” Clark says. “They already enjoy a lot of Everlaw’s technological advances and as Everlaw AI has been rolled out, it's been exciting to see how it’s evolved.”
As an example, he discusses a client who’s running a large matter through Everlaw AI. He notes that his team is working with Everlaw to customize workflows to deal with the volume of data.
“Generative AI has made a meaningful difference,” Clark says. “Our clients have been able to cut costs and have more efficient and higher quality reviews.”
Minimizing the Irrelevant in Huge Data Sets
Business data is increasing exponentially. The legacy systems a law firm or corporation has in place weren’t built for today’s volumes, leaving many teams struggling to keep pace.
Right Discovery helps clients manage massive quantities of data and focus on the right slices of information. Whatever combination of emails, Microsoft Office documents, social media, and videos a case involves, Everlaw’s powerful ECA database, filters, and search capabilities – augmented with GenAI features – quickly separates the wheat from the chaff.
“We have terabytes of data that we bring in and have to cut down,” Clark says. “One thing we really like about Everlaw is the ability to easily minimize a lot of the waste.”
Partnering to Build Better Efficiencies
Clark says that Right Discovery working with the Everlaw team through the Partner Program is all about blending the right technology with the right strategy to solve complex challenges – and rethinking what’s possible for the client.
“We’ve been able to work together to create customized workflows,” he says. “We’ve definitely been able to do some very unique and interesting things to meet our clients’ needs.”
And the program helps not only the client, but Right Discovery as well, he adds. “We’ve been able to identify potential clients and bring Everlaw to them to provide services when they don’t have the resources they need.”
The close collaboration, he says, has proven the value of Everlaw’s GenAI features and helped clients be more efficient and more effective.
“We look forward to continuing to grow the partnership,” Clark says. “It's a win win.”
Petra Pasternak is a writer and editor focused on the ways that technology makes the work of legal professionals better and more productive. Before Everlaw, Petra covered the business of law as a reporter for ALM and worked for two Am Law 100 firms. See more articles from this author.